Heating and cooling technicians are some of the most overworked service specialists in North America. At the same time, the level of technical expertise and service has not been great. WCTC Heating and Air Conditioning was created not just to deal with air conditioners, furnaces, heat pumps and more but to give a much better customer experience.
At WCTC, our staff focusses on these three incredibly important areas:
With our three point focus in mind, the options, as well as solutions we offer, are not provided in the all too usual “Trojan horse” strategy. Instead, the quality we provide is from a real examination of assisting our clients to increase the comfort in their home, the efficiency of their systems, as well as safety. In other words, we want to be the home experts you rely upon. We guarantee you no spin and no high-pressure sales techniques
1 YEAR NO-RISK GUARANTEE
Within the first year, if you are not 100% satisfied with your brand-new equipment we have installed in your home we will modify the system at no additional cost. If after these adjustments, if the tools are not running to the standard of the manufacturer we will remove it as well as reimburse your money.
1 YEAR RATE MATCH ASSURANCE
We will match any competitors new product cost on a one for one basis. If an actual match is revealed on a competitor invoice, we will reimburse the price difference.
WARRANTIES ON WORKMANSHIP
- One-year warranty on all items installed by us with a 24-hour warranty on all failing products.
- Two-year warranty immediately included for service and maintenance club members.